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By Rob Lawrence
Loan Officer & Creator of the Sink or Swim Loan Closing System
With the present
downturn in the market and home prices dropping faster than a lead
balloon, I thought it best to share with you what I’ve learned regarding
property appraisals.
Here is the cold, hard
truth on valuations and what appraisers will NEVER tell you. Keep these
points in mind on every loan you do.
1. Cosmetic stuff such
as paint, new carpets, window treatments, etc. do not increase appraised
value, they only increase the perceived value of the property from the
viewpoint of the buyer. Yes, cosmetics will affect your asking price
and what the buyer is willing to pay, but it will NOT increase the
intrinsic value of the house on the appraisal report. It also won’t get
a customer out of PMI if you try to refinance him and all he has done to
improve the property is wallpaper and paint. Lenders are much savvier
than this and (if the time period has only been a year or two and prices
haven’t increased) will require “significant” property upgrades to kick
off PMI, not just cosmetic effects. Remember this.
2. Also, high end
appliances such as sub-zero freezers and granite counter top upgrades do
nothing to increase value on the actual appraisal report. And even if
by chance they do, it will be very, very low and insignificant. Yes,
some appraisers will try to tell you that they took the upgrades into
account when determining value, when the real reason is they didn’t.
Appraisers just say that, because it’s the borrowers who belly ache with
“well I put all this work into the house, and surely my shiny new
stainless steel appliances added some value, didn’t they?” Of course
they did. *wink* *wink*. ;-)
3. On condo’s, the
appraiser must first look within the same complex development for
comparable properties BEFORE looking elsewhere to justify a value.
That’s because lenders want to know what other units next to it have
sold for, and most likely, these units are all similar in nature and
have a common historical precedence for valuation.
4. If the appraiser
goes outside the normal mileage boundaries of the area to search for
comparable properties, there must be a valid and overriding reason
given. And this reason must be CLEARLY articulated and stated on the
appraisal report. Failure to do this and you risk having the appraisal
report kicked back to you from underwriting and requesting additional
comparables. (This delays the closing, risks your interest rate lock
and may even kill the whole deal!)
5. Carefully watch
your hits and adjustments on the rate sheet and beware of pricing bumps
because of a low appraisal. If the “loan to value” on the property is
too high and the customer is taking cash-out, then this WILL affect the
interest rate and--more importantly--your income! On the other hand,
if the appraisal comes in higher making the “loan to value” lower, you
can either keep the extra yield spread you earn or pass the savings onto
the customer and lower their interest rate or reduce some of the closing
costs. If you do nothing, you can simply use this additional “found
capital” as additional leverage to make yourself more competitive with
the borrower. As the deal progresses, you may have to bargain and cut
your fees to save the loan. Keeping a bit of padding, gives you a way
to make amends without losing your shirt!
6. Keep in mind that
appraisal values are a moving target and that the appraiser can only go
back so far to pull out comparable properties, typically no more than 3
to 4 months. Anything longer and the bank will condition you for it and
ask for more comps. Again, you don’t want to delay the closing and risk
losing your commission.
7. Any value that is
given to a home is only as good as the value of the other properties
surrounding it. If the market is in a downward trend (as we are today),
then the prevailing prices will be downward. Duh?! Customers don’t
like to hear this. Everyone thinks they are sitting on a “goldmine” and
I can’t even tell you how many BBQ’s I’ve been at where so-and-so is
bragging about how much their house is worth. You can imagine the shock
on their face when they try to refinance and get the appraisal report.
That alone is enough to deflate their enthusiasm. Sorry to spoil the
party, Mr. Customer, but all value is subjective and only as good as
what someone else is willing to pay.
8. Tell customers,
that no matter what the property value comes in at, you have absolutely
no control over it. Appraisers are independent third parties and their
opinion is usually firm. They are bound by legal, ethical and moral
obligations and could lose their license if they stray too far beyond
the guidelines. They could lose their job!!!
9. If customers doubt
the appraised value and think it should be higher (again the goldmine
mentality), tell them that it is up to them to get a second opinion if
they choose too. However, be sure to tell them that it will cost them
another appraisal fee (this usually is enough to stop them cold in their
tracks!). Reiterate the points mentioned above. You are acting as
their trusted advisor so they should heed your advice.
10. As a last resort,
you could call the appraiser and see if they may have overlooked
something on the report such as significant upgrades (meaning finished
basements, porches, attics, additional rooms, etc.) Also, are there any
other recent sales in the area that you know of? Could the appraiser
use one of those comparable properties instead? Maybe this will help
you get to the value you are looking for. Maybe not.
Remember when working
on loans you need to set expectations with the borrower. I always tell
customers that no matter what they “think” the property is worth we
actually have no idea until an independent third party takes an
objective look at it. It’s no use trying to guess and speculate!
When someone tells me
the value of their home I take it with a grain of salt because I know
that most likely the appraisal will come in far less than they think…and
I price my loans accordingly. I suggest you do the same. Listen to
your gut instinct and never just take the borrowers word for it.
I hope the above tips
regarding appraisals help you in this ever changing market. If you want
to survive you’ll need to adapt and become your customer’s best friend.
The better educated you are about the mortgage process, the less
fall-out you’ll have and the more loans you’ll ultimately close.
Click
here to read just some of the success stories from users of the Sink or Swim Loan Closing System ®...
Click here to see a printout from a recent commissions report with my biggest
month ever!
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MR. ROBERT LAWRENCE
Chief Mortgage
Warrior & Principal
of Firm
INTERMAGINE,
LLC.
28 Bayley
Street, Suite
104
Pawtucket, RI 02860
USA
Tel: 401-316-4670
* Fax: 401-633-7572
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